PoE Injectors Forums General Topics I recently ordered a WS POE Tester from amazon.

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This topic contains 1 reply, has 2 voices, and was last updated by  Stephen 1 year, 7 months ago.

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  • #9685

    Sylvia
    Member

    I recently ordered a WS POE Tester from amazon. When I connect it between our POE switch and a POE phone the phone does not turn on nor does the testers display light up. The phone is always connected on the output side and I have tried both input options. I tested the device as an eathernet pass-though and connected it to a computer and it worked. It appears the device is not working with POE and is DOA. I just want to confirm that it is DOA before returning to amazon to exchange with a new one. For refrence the switch is a Prosafe GS752TP and the phone is a Polycom vvx400.

    #9871

    Stephen
    Keymaster

    I suspect that this is not a DOA device, but a compatibility with your PoE+ GS752TP. We have a modified model that is working with other PoE+ switches if you would like to test it.

    We would appreciate it if you can work with us on that. You can send us your contact info here:

    https://find-a-poe.com/Return-Request/

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